Why Office Space Copier Exists
Office Space Copier is a national company created because MSPs deserve an office equipment partner, not another competitor.
Our mission is simple:
PROTECT
Protect your relationships.
STRENGTHEN
Strengthen your reputation.
GROW
Help you grow.
A Partnership That Protects What Matters Most
Protect
MSP Partner
Let’s protect and grow your customer base together.
Your Client. Our Support
MSP
You own the customer relationship.
Your Trusted Partner
Office Space Copier
We partner with you to deliver a solution designed around your customer’s existing infrastructure.
Better Solutions. Better Outcomes
Customer
They get the right solution and exceptional service, backed by the team they trust.
One Partnership. One Goal.
Stronger Relationships. Better Outcomes.
Let’s Protect And Grow Your Customer Base Together
Whether you have one or one thousand customers; You protect their network, we’ll protect your relationship.
The OSC + MSP Proven Process
Two expert teams. One seamless client experience.
MSP
RELATIONSHIP
ALIGN THE PARTNERSHIP
IDENTIFY OPPORTUNITIES
INTRODUCE OSC
STAY CONNECTED
REVIEW & GROW
CLIENT
EXPERIENCE
DISCOVER GOALS
ANALYZE THE ENVIRONMENT
RECOMMEND THE SOLUTION
ONBOARD THE CLIENT
SUPPORT & OPTIMIZE
PERFORMANCE GUARANTEE
4-HOUR
RESPONSE
95%
UPTIME
EQUIPMENT
REPLACEMENT
PROTECTED RELATIONSHIPS + STRONGER CLIENT PERFORMANCE
Ongoing Support
45-Day Check-In
CUSTOMER CARE REVIEW
90-Day Review
& PERFORMANCE SNAPSHOT
Annual Strategy Meeting
WHERE ARE WE HEADED
PERFORMANCE GUARANTEE
Everything Included. In Writing.
When your Customer needs any copier or printer related support, OSC will be their first call, not you:
4
Business hour response
Average, from factory-trained technicians
95%
Uptime guarantee
Measured quarterly against manufacturer standards
1:1
Equipment replacement
If it cannot be repaired to specification
No annual service increases over the initial Term.
All service, parts, drums and travel for the full term
Toner and supplies included
Platinum Maintenance Agreement, one agreement per fleet
Paper and staples are the only exclusions
We know copiers, so you don’t have to.
FREE GUIDE
Not All Copier Contracts are the same.
If your previous Copier Contract experience wasn’t enjoyable, let OSC show you how it should be.
Here is a guide that explains how to make your next copier experience favorable for you!
- What to negotiate before signing anything
- Why a performance agreement matters more than the rate
- How to cut escalations on an agreement already in force
